windows:Messages/errors/text

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错误信息:文本
Error Messages: Text

目录


General

Incorrect:
Aa511267_ErrorMessages46(en-us,MSDN_10).png
Correct:
Aa511267_ErrorMessages47(en-us,MSDN_10).png
In these examples, the correct version speaks the user's language whereas the incorrect version is overly technical.
这些用语是不必要的,而且与 Windows Vista 的鼓励式语气背道而驰。相反,当错误图标使用得当时,足以表达这里出现了问题。
Incorrect:
Aa511267_ErrorMessages48(en-us,MSDN_10).png
Correct:
Aa511267_ErrorMessages49(en-us,MSDN_10).png
In the incorrect example, the terms "catastrophic" and "failure" are unnecessary.
Incorrect:
Aa511267_ErrorMessages50(en-us,MSDN_10).png
Correct:
Aa511267_ErrorMessages51(en-us,MSDN_10).png
The incorrect example blames the user by using the active voice.
Incorrect:
File not found.
Disk is full.
Value out of range.
Character is invalid.
Device not available.
These problems would be much easier to solve with specific names, locations, and values.
Correct:
Please wait while Windows copies the files to your computer.
Correct:
We're sorry, but Fabrikam Backup detected an unrecoverable problem and was shut down to protect files on your computer.
Incorrect:
Aa511267_ErrorMessages52(en-us,MSDN_10).png
Correct:
Aa511267_ErrorMessages53(en-us,MSDN_10).png
In the incorrect example, full product names and trademark symbols are used.
Correct:
Aa511267_ErrorMessages54(en-us,MSDN_10).png
In this example, the error message would be confusing if the object name weren't in quotation marks.

For more guidelines and examples, see Style and Tone.


Titles

Incorrect:
Aa511267_ErrorMessages55(en-us,MSDN_10).png
In this example, the title is being incorrectly used to explain the problem.


Main instructions

Incorrect:
Aa511267_ErrorMessages56(en-us,MSDN_10).png
In this example, the entire error message is put in the main instruction, making it hard to read.
Aa511267_ErrorMessages57(en-us,MSDN_10).png
In this example, only the file name is in the main instruction. The full path is in the supplemental instruction.
Aa511267_ErrorMessages58(en-us,MSDN_10).png
In this example, the user is renaming a file from Windows Explorer. In this case, the full file path isn't needed because it's obvious from the context.


Main instruction templates

While there are no strict rules for phrasing, try using the following main instruction templates whenever possible:

Of course, make changes as needed for the main instruction to be grammatically correct and comply with the main instruction guidelines.


Supplemental instructions

Incorrect:
Aa511267_ErrorMessages59(en-us,MSDN_10).png


In this example, while the problem and its recommended solution are possible, they are very unlikely.
Aa511267_ErrorMessages60(en-us,MSDN_10).png
In this example, no supplemental instruction is necessary; the solution can be trivially deduced from the problem statement.
Correct:
To restart Windows, click OK.
Incorrect:
Click OK to restart Windows.
In the incorrect example, users are more likely to click OK by accident.
Incorrect:
Aa511267_ErrorMessages61(en-us,MSDN_10).png
In this example, most likely the problem is with the user's network connection, so it's not worth contacting an administrator.
Incorrect:
Aa511267_ErrorMessages62(en-us,MSDN_10).png
In this example, the error message incorrectly recommends contacting technical support.


Commit buttons

Incorrect:
Aa511267_ErrorMessages63(en-us,MSDN_10).png
In this example, it's doubtful that many users would be inclined to debug the problem.
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